Updated 9 November 2026
Privacy
What we collect when you book, who sees it, and how to get it back.
What we collect
When you book, we ask for what we need to do the job and nothing else:
- Your name, phone number and email.
- The address of the driveway or the job.
- Photos you send of the driveway or the job, and the before and after photos our crew takes.
- Your messages to us in the booking chat.
Why we collect it
To come to the right place, to reach you about the job, and to show you the finished work before we charge you.
We do not sell your information and we do not use it for anything other than your bookings.
Who receives it
Only the people who need it to do the job or take the payment:
- The contractor who does your job gets your name, phone, address, photos and notes.
- Stripe handles card payments. Your card number goes to Stripe, never to us.
- Environment Canada gets nothing from you. We only read their public snowfall data.
How long we keep it
We keep booking records and photos for as long as tax law needs the payment records, then delete them. You can ask us to delete them sooner unless the law requires us to keep them.
See or delete your information
Under Canada's privacy law (PIPEDA) you can ask what we hold about you, ask us to correct it, or ask us to delete it. Call or text 905 555 0142 and we will answer within 30 days.